Privacy Policy & SMS Terms

At Simple Stay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you stay with us or communicate with us.

1. Information We Collect

We may collect the following information when you book a stay, contact us, or sign up to receive messages:

• Name

• Phone number

• Email address

• Payment information

• Guest preferences or special requests

2. How We Use Your Information

Your information may be used to:

• Process and confirm reservations

• Communicate with you about your booking or stay

• Send updates, promotions, or service-related messages (only if you opt in)

• Improve our guest experience and services

3. SMS Consent and Use

By providing your mobile phone number and opting in, you consent to receive SMS messages from Simple Stay. These may include booking confirmations, important updates, reminders, or promotional offers.

• We do not share or sell your phone number or SMS consent to third parties or affiliates for marketing purposes.

• Message and data rates may apply.

• Messaging frequency may vary depending on your interaction with us.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP.

4. Data Sharing

We do not sell or rent your personal information. We may only share your information with trusted third-party service providers who help us operate our business (such as payment processors or booking platforms).

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

6. Your Privacy Choices

You may contact us at any time to:

• Opt out of promotional messages

• Request a copy of your information

• Ask us to delete your information

7. Contact Us

If you have questions about this policy or your data, please contact us:

Simple Stay
209 County Road 301 South
Port Lavaca, TX 77979
Email: Ruston@simplestayweekly.com

Phone: 361-484-9696